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POLICY & PROCEDURES FOR PURCHASE
The aim of RWP Box Office is to facilitate your purchasing of tickets to your chosen event easier, more convenient and pleasant.
RWP Box Office purchase policies are intended to make sure you understand the process of buying tickets from us at RWP Box Office. These Policies & Procedures for Purchase are subject to RWP Box Office Terms & Conditions and are incorporated by reference, here in these policies.
The ticket you buy from RWP Box Office is only a licence to attend a specific event you have purchased the ticket for, and such licence can be revoked, if any of RWP Box Office’s policies, Terms & Conditions, or additional conditions on the tickets and /or any other laws or regulations are violated by You, the purchaser of such ticket.

HOW YOU PAY FOR TICKETS
You have a variety of options to pay for the tickets you purchase from RWP Box Office. We accept major credit cards including, Visa and Master Card. The price of tickets for the events taking place within the United Kingdom is in £ Sterling.

RWP Box Office SOLELY FACILITATE YOUR PURCHASE OF TICKET
RWP Box Office solely handles the transactions and collects payments for the tickets sold and issues tickets.

TICKET PRICES ARE SET BY RWP.
RWP Box Office acts as the facilitator for sale of tickets, sells tickets and determines seating arrangements. RWP Box Office controls the inventory of the tickets and their availability.

CONFIRMATION NUMBER
Please note that if after you submitted the required payment information, you do not receive a confirmation number/ letter, or email, it is your responsibility to confirm with RWP whether or not your requested order has been placed. RWP Box Office will not be liable for any pecuniary/monetary and /or any other losses due to your erroneous presumption that your order has not been placed because you did not receive confirmation.

FACILITATION & PROCESSING CHARGES
When you purchase tickets on RWP Box Office you will be charged a facilitation fee per ticket and a non-refundable processing fee per order of 75 pence. Your tickets may be subject to a delivery cost/fee of £1.50 if applicable.

YOU CAN BUY LIMITED NUMBER OF TICKETS
In order to establish a fair purchasing method and to prevent unfair attempts and practices of buying tickets, there is a limitation on the particular number of the tickets you may purchase for a specific event i.e. the“purchase limit”. The “purchase limit” for each event would be determined by RWP.

AFTER YOU PURCHASED YOUR TICKETS THEY CAN'T BE EXCHANGED OR REFUNDED
Please carefully select and purchase your desired event on RWP Box Office. You must thoroughly review all information pertinent to the event, including but not limited to the date, time and contents of the programs and event/s, prior to purchasing any tickets on RWP Box Office. This is of high importance since we do not allow refund or exchange, after you have purchased the ticket. You also need to safeguard your tickets because the event organizers do not allow any refund or exchange for your lost, stolen, destroyed, torn, obliterated or damaged tickets.

YOU MUST PROVIDE ACCURATE AND CURRENT BILLING & CREDIT CARD INFORMATION.
YOUR TICKETS MAY BE CANCELLED, IF INFORMATION IS NOT VERIFIED
Please note that it is your obligation to provide accurate and current billing and credit card information to RWP for a ticket order, including a billing address and other billing information. No ticket order could be processed unless the credit card and billing information is verified. In case of existence of any inaccuracy, discrepancy or mistake in your billing and credit card information, your order may be cancelled by RWP Box Office and your tickets may be sold to another consumer without further notice. However, the staff of RWP Box Office will try to contact you through the information you have provided and if RWP Box Office not able to contact you, your ticket may be cancelled and sold.
UNAUTHORIZED USE OF RWP Box Office's TRADE MARKS AND INTELLECTUAL PROPERTY IS ILLEGAL
Use of RWP Box Office's trade marks and intellectual property is illegal unless RWP Box Office has expressly consented in writing. Your tickets will be cancelled or seized, if any attempt is made on your part to unlawfully resell any ticket . Without the written express consent of RWP and RWP Box Office, no ticket shall be used for the promotional, sweepstakes, or advertising purposes.

RWP Box Office HAS THE RIGHT TO CANCEL AND REFUND YOUR TICKET IN CASE OF ERROR
RWP Box Office reserves the right to cancel and refund your ticket when an error occurs with respect to the price, or the time of availability for sale, and/or other relevant matters to the ticket which are announced on RWP Box Office caused by a machine or human error, computer malfunctions, and /or other RWP’s operational system and programs.

LIMITED LIABILITY
When you purchase ticket through RWP Box Office, you expressly agree to be bound by RWP Box Office's Terms and Conditions (Pls. review RWP Box Office' Term & Conditions, which are herein, incorporated by reference) on your behalf and your children or any minor accompanying you to the event. You further expressly agree to bear and assume all the risks and liabilities pertinent to, and as the result of, the event (before, during or after the event) that RWP Box Office has issued the ticket for.